BECOME A FOX

Enjoy exclusive offers and rewards with our Fox VIP Loyalty. Earn points on all your Fox purchases in-store & online.

Benefits will increase as you move through the tiers.

Sign up now to unlock benefits!

FOX LOYALTY TIERS

FOX MEMBER

0+ points

Every $1 spent = 1 point to help you progress through loyalty tiers

Surprise offers and gifts throughout the year

TIER 1

1000+ points

$50 Welcome Reward

$25 Birthday Gift

Early Access to sales & promotions

In-store event invitations

TIER 2

3000+ points

$100 Welcome Reward

$50 Birthday Gift

Early Access to sales & promotions

Free express domestic shipping

In-store event invitations

TIER 3

5000+ points

$150 Welcome Reward

$100 Tier three birthday gift

VIP 10% discount on all full price items

Exclusive access to pre-order styles

Early Access to sales & promotions

Free express domestic / international shipping

Instore event invitations

Access to private VIP sales

TIER 4

15,000+ points

$200 Welcome Reward

$150 Birthday Gift

Early Access to sales & promotions

Free express domestic / international shipping

In-store Event invitations

Additional discounts & rewards included once you reach this tier

TIER 5

25,000+ points

Additional discounts & rewards included once you reach this tier

Loyalty Program FAQ

- WHAT IS FOX VIP LOYALTY?

An exclusive and elevated shopping experience for our Fox VIP Loyalty Member. Earn points for every dollar spent and move through the tiers unlocking new rewards and exclusive discounts/access. Sign up now to start your loyalty journey with Fox.

- HOW DOES FOX VIP LOYALTY WORK?

Earn points on all Fox purchased to move up through the tiers and earn exclusive discounts, vouchers and rewards.

You will earn 1 point for every $1 spent on qualifying purchases both in-store or online. You can earn additional points for completing that sit in our loyalty page.

- HOW DO I JOIN?

If you are new to Fox you can create an account and sign up here.

Customers with existing accounts will automatically become a Fox loyalty member.

- HOW DO I EARN POINTS?

You will earn 1 point for every $1 AUD spent online and in-store.

Excluding the value of any shipping, tax or duty fees within your order. You can also earn additional points by completing activities shown on your loyalty page. Points cannot be redeemed on gift card purchases.

Points are issued 21 days after placing your order and any returned items will result in points deducted.

- WHAT HAPPENS WHEN I RETURN OR CANCEL MY ORDER?

All points for returned or cancelled items will be deducted from the customers account depending on the amount spent on the specific product/order.

- HOW LONG DO I STAY IN MY TIER?

Your points will renew every 12 months from the date your account is created. To ensure you remain in your tier or move up in the loyalty program you must meet the required point balance by the end of the 12 month period.

If you do not accrue the minimum points for your tier within 12 months, your status will downgrade to the below or appropriate tier.

- WHY DO I ALREADY HAVE POINTS?

To get started we have applied points to existing Fox customers accounts from September last year to date.

If you would like points from any purchases between September last year to date added please contact our team at enquiries@foxanddove.com.au and we will update your account accordingly.