BECOME A FOX
Enjoy exclusive offers and rewards with our Fox VIP Loyalty. Earn points on all your Fox purchases in-store & online.
Benefits will increase as you move through the tiers.
Sign up now to unlock benefits!
FOX LOYALTY TIERS
FOX MEMBER
0+ points
Every $1 spent = 1 point to help you progress through loyalty tiers
Surprise offers and gifts throughout the year
TIER 1
1000+ points
$50 Welcome Reward
$25 Birthday Gift
Early Access to sales & promotions
In-store event invitations
TIER 2
3000+ points
$100 Welcome Reward
$50 Birthday Gift
Early Access to sales & promotions
Free express domestic shipping
In-store event invitations
TIER 3
5000+ points
$150 Welcome Reward
$100 Tier three birthday gift
VIP 10% discount on all full price items
Exclusive access to pre-order styles
Early Access to sales & promotions
Free express domestic / international shipping
Instore event invitations
Access to private VIP sales
TIER 4
15,000+ points
$200 Welcome Reward
$150 Birthday Gift
Early Access to sales & promotions
Free express domestic / international shipping
In-store Event invitations
Additional discounts & rewards included once you reach this tier
TIER 5
25,000+ points
Additional discounts & rewards included once you reach this tier
Loyalty Program FAQ
- WHAT IS FOX VIP LOYALTY?
An exclusive and elevated shopping experience for our Fox VIP Loyalty Member. Earn points for every dollar spent and move through the tiers unlocking new rewards and exclusive discounts/access. Sign up now to start your loyalty journey with Fox.
- HOW DOES FOX VIP LOYALTY WORK?
Earn points on all Fox purchased to move up through the tiers and earn exclusive discounts, vouchers and rewards.
You will earn 1 point for every $1 spent on qualifying purchases both in-store or online. You can earn additional points for completing that sit in our loyalty page.
- HOW DO I JOIN?
If you are new to Fox you can create an account and sign up here.
Customers with existing accounts will automatically become a Fox loyalty member.
- HOW DO I EARN POINTS?
You will earn 1 point for every $1 AUD spent online and in-store.
Excluding the value of any shipping, tax or duty fees within your order. You can also earn additional points by completing activities shown on your loyalty page. Points cannot be redeemed on gift card purchases.
Points are issued 21 days after placing your order and any returned items will result in points deducted.
- WHAT HAPPENS WHEN I RETURN OR CANCEL MY ORDER?
All points for returned or cancelled items will be deducted from the customers account depending on the amount spent on the specific product/order.
- HOW LONG DO I STAY IN MY TIER?
Your points will renew every 12 months from the date your account is created. To ensure you remain in your tier or move up in the loyalty program you must meet the required point balance by the end of the 12 month period.
If you do not accrue the minimum points for your tier within 12 months, your status will downgrade to the below or appropriate tier.
- WHY DO I ALREADY HAVE POINTS?
To get started we have applied points to existing Fox customers accounts from September last year to date.
If you would like points from any purchases between September last year to date added please contact our team at enquiries@foxanddove.com.au and we will update your account accordingly.